One of the biggest challenges facing the industry right now is in filling open positions that require a high degree of specialized skill. Everyone talks about skilled workforce shortages regarding technicians, but there are other critical roles within the collision center that are proving equally difficult to fill. Anyone looking for an experienced repair planner knows exactly how hard it is right now to hire. So, what if you were able to instead seek out customer service experience, and build the skillset to do proper repair planning in-house? In this session, Mike Anderson tackles keys to success in building internal skill-development programs that can help broaden the pool of candidates that you might consider for otherwise very specific positions. Don’t delay, become self-sufficient today!
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