When it comes to scanning, some of the most common questions asked in the industry include:
- Why do the OEMs require the use of their factory tool when servicing safety systems?
- Is there a difference between the factory tool and an aftermarket tool?
These questions result in spirited discussions and often assumptions that can create challenges in the repair and claims settlement process for consumers, technicians, shop owners, OEMs, and carriers alike. In this session, Chris Chesney, VP Training & Organizational Development at Repairify will present to the industry the results of a detailed research project completed by the company. The field study connected multiple aftermarket tools to thousands of YMMT vehicles and compiled a comparative analysis of the scan results, Diagnostic Trouble Codes (DTCs) and the ability to clear DTCs in the same manner as the factory tool. Chesney will provide insight into how the resulting database can identify when, and if, an aftermarket tool can offer the same results as an OEM tool. The OEM Summit will be the first public visibility into the results of testing thousands of vehicles using both OEM and aftermarket tools.
Following the presentation of data, Chesney will welcome automakers to the stage to discuss how the results of their tests align with automaker guidance and requirements, and challenges faced by repairers in adherence to those repair instructions.
The panel will include:
- Dan Dent, Manager, Collision, Certified Repair Network at Nissan Motor Corporation
- Devin Wilcox, Program Manager and Strategist, Collision Network at Subaru of America
- Jake Rodenroth, North American Body Repair Program Operations Manager at Lucid Motors
Click here to register, and add to your My Show Planner calendar.